Empowering Communication Industry Workers
Building strong foundations for communication workers and industry stakeholders to thrive, evolve, and lead with confidence.
Who We Are
The Communication Workers Union (CWU) of the Trades Union Congress (TUC) Ghana is the national trade union dedicated to organizing, recruiting, and representing workers in the information and communication industry across Ghana. CWU is a democratic, voluntary, and perpetual organization open to all eligible workers within its jurisdiction. As one of the 17 affiliate national unions of the Ghana TUC, CWU is duly registered under the relevant laws, including the Industrial Relations Act of 1965 (Act 299). CWU stands for solidarity, fair working conditions, and the protection of workers' rights in a rapidly evolving sector that includes postal services, telecommunications, information technology, and allied communications. CWU remains committed to defending workers' rights, adapting to technological changes (including AI and digital shifts), and building a stronger future for communication sector workers in Ghana. Join us in advancing decent work, solidarity, and justice in the communication industry! (For contact details, leadership, or membership info, visit our Contact or Join pages. CWU – Empowering Communication Workers Since 1945.)
Historical Background
Founded in 1945 as the Post and Telecommunication Workers Union (P&TWU of TUC Ghana), CWU began as a "house union" within the then Department of Posts and Telecommunications. It underwent several mergers and name changes over the decades, reflecting changes in the industry and national context. Key historical developments include: Attaining full autonomy and formal registration as an independent industrial union in September 1966 following the 1966 military coup. In the late 1980s, adopting policies to expand into emerging areas like telecommunications, courier services, and information technology. Renaming from Post and Telecommunication Workers Union to Communication Workers Union in 1991 at the 6th Quadrennial Delegates Conference to better address new industry challenges and recruit beyond traditional postal and telecom employees. Today, CWU continues to evolve, representing workers amid digital transformation, AI impacts, and globalization in the communication sector.
International Affiliations
CWU is proudly affiliated with UNI Global Union (Union Network International), a global trade union federation covering finance, commerce, telecommunications, postal services, media, and more. This affiliation fosters international solidarity, higher standards, and responses to multinational challenges. CWU also maintains bilateral relationships with: National Union of Post and Telecommunication Employees of Nigeria (NUPTE) Communication Workers Union of America Communication Workers Union of Britain
Key MIlestones
CWU's journey reflects resilience and adaptation: 1944–1945: Formation of early splinter groups and the Accra-based Post Office Employees Workers Union. 1952: Amalgamation into the National Union of Postal and Telecommunication Workers. 1966: Formal autonomy as PTWU. 1970: Hosted 5th PTTI African Congress and issued first Collective Bargaining Certificate. 1991: Name change to CWU and election of first National Women's Organizer. 1990s–2000s: Expanded membership with companies like Millicom (Mobitel), DHL, Punch Communications, Capital Telecom, Kasapa (Celltel), and Metro TV joining CWU.
Union Activities & Focus
CWU's core work centers on industrial relations and promoting members' welfare. The union negotiates and enforces Collective Bargaining Agreements (CBAs) covering: Rates of pay and fringe benefits Social protection and incentives Disciplinary codes and grievance procedures CWU operates through three specialized departments: Administration Accounts/Economic Ventures Industrial Relations, Research and Documentation
Growth
Success
Leadership
Trust
Growth
Success
Leadership
Trust
Growth
Success
Leadership
Trust
Growth
Success
Leadership
Trust
Growth
Success
Leadership
Trust 
OUR EXPERT TEAM
Our Dedicate Team Of Experts.
Our team is always are available to address your concerns.
CLIETS TESTIMONIALS
Client Experiences Inspire
Business Trust.
"Joining CWU changed everything for me. When our company tried unfair salary cuts during restructuring, the union stepped in, negotiated a strong Collective Bargaining Agreement, and protected our jobs and benefits. I now have better pay, health coverage, and a voice at work. CWU truly fights for us in this fast-changing telecom world!""
Akosua Serwaa
Customer Service Rep""As a long-time courier rider, I've seen how CWU stands up for fair wages, safe working conditions, and timely payments. After redundancies hit due to tech shifts, the union helped with retraining and welfare support. Their grievance procedures work—I've never felt alone. Proud to be part of CWU since the 1990s expansions!""
Kwame Asare
Postal & Courier Service""CWU gave me security in an industry full of contracts and uncertainty. Thanks to their negotiations, I now enjoy fringe benefits, social protection, and a clear disciplinary code. When AI threatened jobs in broadcasting, CWU raised alarms and pushed for skills training. It's more than a union—it's family solidarity!""
Efua Osei
Media Production Staff""Before CWU, low incentives and poor grievance handling were normal. The union's Industrial Relations department fought for better incentives and fair treatment. Their international links with UNI Global Union bring global standards here. CWU helped organize us effectively—now we have stronger bargaining power in the IT sector.""
Emmanuel Boateng
IT Support Technician-
What is CWU Ghana?CWU (Communication Workers Union) is the national trade union organizing workers in Ghana's information and communication industry. It's an affiliate of the Trades Union Congress (TUC) Ghana, founded in 1945 (as P&TWU), renamed in 1991, and open to eligible workers.
-
Which industries does CWU cover?CWU represents workers in: Postal & Courier Services Telecommunications (mobile, national, rural networks) Information Technology (internet, data services, computers) Allied Communication (media, cable TV, regulatory agencies)
-
What does CWU do for members?CWU negotiates Collective Bargaining Agreements for better pay, benefits, social protection, and grievance handling. It promotes welfare, runs three departments (Administration, Accounts/Economic Ventures, Industrial Relations/Research), and defends workers' rights.
-
How has CWU evolved historically?Started in 1945 as Post and Telecommunication Workers Union. Gained autonomy in 1966. Expanded into telecom, courier, and IT in the 1980s–90s. Renamed CWU in 1991. Key milestones: first CBA (1970), name change (1991), and recruiting from companies like Mobitel, DHL, and Metro TV
-
Is CWU connected internationally?Yes—affiliated with UNI Global Union for global solidarity in telecom, postal, media, and more. It has bilateral ties with unions in Nigeria (NUPTE), America, and Britain to build alliances against multinationals.